You will need passport details for all travelling passengers to check in online. 24/7 Contact details whilst on holiday However, if you change from a holiday with no Free Child availability to a holiday with Free Child availability, this shall be treated as a cancellation, the terms set out in clause 6 above shall apply and you shall be obliged to pay the new holiday price, including a new deposit, together with the relevant cancellation fees for the original booking. You should be extremely wary of anyone encouraging you to make an exaggerated or fraudulent claim (whether in resort or back home). your hotelier, villa provider or cruise director) and our local agent (if there is one), our representative or our Customer Operations team using the 24/7 Customer Helpline (0044 113 387 9501) without undue delay and they will endeavour to put things right. Pedestrians - be vigilant at all times. No refunds on meals not taken can be given. Ensure that the seal on the bottle is intact; avoid ice in drinks. However, please bear in mind that accommodation owners, restaurateurs, nightclub owners etc, may wish to maintain or improve their facilities, or even take a break themselves. This means that you are able to get a refund for your flight by selling it to another person. In the event that we or one of our suppliers arrange for medical assistance on your behalf, you will need to provide any results or report to us, or authorise us to obtain a medical report from the doctor who attended to you. The child age on the date of return must not exceed the specified age to be applicable to a Free Child. However this may not always be possible due to local restrictions. If this option is not suitable for you then you may want to choose specific seat numbers for you and your party. You may not be able to enter into a Payment Plan if there is a short amount of time left before the Balance Payment Date or if this option isnt available via our website. Flight delays or diversions: If your outbound or return flight is delayed, we will, wherever reasonably practicable, keep you informed and provide meals and refreshments in a reasonable relation to the waiting time for a delay of 2 hours for flights under 1500km, 3 hours for flights between 1500km and 3000km and 4 hours for all other flights depending on airport facilities. For example, if you've booked a two-week cruise and cancel between 120 and 90 days before you're due to leave, Oceania Cruises charges a 175 admin fee or takes 10 per cent of the total holiday . If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. An amendment fee will be applicable for this service. Please check your car on collection and in the event of any damage, please report this to the car hire provider immediately so this can be rectified. 28-15 days. We may use other airlines from time to time and in each case their own terms and conditions and/or conditions of carriage will apply to you in respect of your flights, which may contain additional limitations to liability. Please also see clause 13 below on ABTA. The policy is provided by Jet2holidays, who is an appointed representative of ROCK insurance Group. The terms and conditions and Essential Holiday Information were last updated: 8 December 2022. We will also provide you with your ATOL Certificate. We will not pay you any compensation. 18. Non-availability of the Service for any reason will result in no cash equivalent or entitlement by any person to any benefit, monetary or otherwise. You can always view the current status of your Payment Plan by visiting the "Manage My Booking" section of our website. Transfers Check-in/out: Check in/out times may vary. Circumstances such as these, or weather conditions, time of year etc. Iconic landmarks, world-famous attractions and stunning sights experience them all on a Jet2CityBreak. 42-29 days. 1.10. Other guests: There is a possibility you will be disturbed by noise from less considerate groups, so please bear this in mind when choosing your resort and accommodation. When booking through our website your baggage allowance will be shown to you at time of booking. Additional Assistance Double Rooms - a room with a double bed, or two single beds with double bedding. Where following your booking we establish that the resort, cruise or accommodation is not appropriate we will inform you and give you the opportunity to change your holiday. rubber lined swimming trunks). 14 days or less. Not every Half Board Plus or Full Board Plus package will offer the same additional service(s). Jet2holidays cannot accept any liability for errors which may occur or incorrect/inaccurate data about resort services being present on the site or in any publication. Jet2 plc. Jet2holidays Limitedis a company registered in England under No. You must be aged 18 years or over to make a booking with us. If we fail, any money held at that time by the agent, or subsequently accepted from you by them, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. If you have concerns speak to reception, or tell your representative or tour operator. Building and development works: Many accommodation establishments and resorts are continuing to develop, sometimes rapidly and intensively, often with little or no advance warning. If we cancel your holiday for any of these reasons, we will refund any money paid for the holiday, except for any amendment fees to the card which was used to purchase the holiday. We are not liable if you do not possess the travel and/or other documents needed for your journey or have not obeyed all relevant requirements concerning entry into and/or departure from a country, and we assume no responsibility to you if we check your travel documents. cancelling one person off a holiday jet2. It is unlikely that we will have to make any changes to your travel or accommodation arrangements, but we do plan the arrangements many months in advance. This email address is already being used. Full Board - breakfast, lunch and evening meals are included in the price you have paid for your holiday. To be on the safe side, let us and your accommodation provider know immediately if you or any member of your party become ill so that we can help and support you every step of the way. The lead in price on our website and in our brochures is based on 2 adults sharing, except for: (i) Disney holidays which are based on 2 adults and one child sharing; and (ii) villas, where the price is quoted per person based on the maximum stated occupancy of the relevant villa. In hotels, there are usually designated areas for smoking. But you must remember that you are responsible for your actions and the effect they may have on others. Indout96 Forumite. Dozens of British holidaymakers die or are severely injured every year as a result of inappropriate behaviour on balconies, often after having a few drinks or taking drugs. hurricane elizabeth 2015; cheap houses for sale in madison county; stifel wealth tracker login; zadna naprava peugeot 206; 3 days a week half marathon training plan; Never feel that you have to go further than you feel comfortable with; if you feel uncomfortable or in danger, dont be afraid to draw attention to yourself. ii the fault of a third party not connected with the provision of your holiday which was unforeseeable or unavoidable; or We can no longer provide the holiday as a result of unavoidable and extraordinary circumstances. Passport, visa and immigration requirements and foreign office advice, www.jet2holidays.com/request-special-assistance, Getting started booking and paying for your holiday, Managing your booking and planning your trip, Medical requirements, special needs & mobility assistance, www.passport.service.gov.uk/check-a-passport, www.gov.uk/driving-abroad/international-driving-permit, www.jet2holidays.com/faqs/i-havent-booked-yet#faqs1-14, www.jet2.com/faqs?topic=medical-and-special-assistance. Going out - at night avoid poorly lit areas; if possible never walk home alone; be aware of whats going on around you and keep away from situations where youre uncomfortable; if youre out as part of a group, look out for one another; consider very carefully whether you should leave a pub, club or event with someone youve just met; if youre not sure where youre going ask your representative or hotel reception for directions. In some cases the voucher will also advise the reconfirmation number for your return transfer which will need to be called at least 24 hours before departure. Cruise arrangements: By their nature, cruises often depend for their maximum enjoyment upon the ship reacting to the prevailing conditions throughout the duration of the cruise. Before undertaking any activity while on holiday ensure that youre adequately covered by the terms and conditions of your insurance policy. We will always do our best to inform you in advance of changes to any of the above circumstances where possible. In accordance withJet2.comsTerms and Conditions, please be advised that you may not bring alcohol on board the aircraft for the purposes of consumption during the flight. Travellers should therefore ensure that any payment cards used to make bookings are brought to the airport with them (where the cardholder is a named traveller on the booking). Private transfers: With most Jet2holidays you have the option to include a private transfer instead of a coach if you prefer. These are not guaranteed for any of our accommodation. We would therefore strongly suggest that anyone with special requirements takes a holiday where no meals (or only breakfast) is included and simply buys the most acceptable dishes from restaurants available locally. Express transfers: Where your booking includes an Express Transfer, our Express Transfers take you to and from your hotel. We do not exclude or limit any liability for death or personal injury which arises as a result of our negligence or that of our employees whilst acting in the course of their employment. the date on which the Balance would normally be due in full). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. These rooms may not be any larger than twin or double rooms so space may be limited. Excursions Please note that we act as agent in relation to bookings for car hire and any resort/on-board booked excursions made through our local representatives and your contract for those services is directly with the supplier of the service. - If possible isolate the gas supply (i.e. Jet 2 has cancelled my flight. However, please note that this may not always be possible. massage overland park. Everything you need to search, book and manage your holiday in one handy place. what are club seats at td garden. At selected hotel destinations a Resort Flight Check-in Service (Service) is offered, which will, subject to these terms, enable you on the last day of your holiday to check your baggage in and collect your boarding passes at a baggage check-in point at your hotel. It presumes that luggage has been delivered to you undamaged unless you inform us in writing: i) in the case of apparent damage, before or at the time of disembarkation from the ship or the time when the luggage is redelivered to you; ii) in the case of damage which is not apparent or of loss, within 15 days from the date of disembarkation from the ship or of redelivery or from the time when the luggage should have been redelivered to you. Once your holiday has been confirmed we will accept responsibility for it in accordance with these conditions as an Organiser under the Package Travel and Linked Travel Arrangements Regulations 2018. If the supplier treats the change as a cancellation and rebooking we will pass on to you the cost imposed by the supplier, which could be up to 100% of the transport element of your booking and you must also pay the amendment fee advised. Carbon monoxide detectors are extremely rare overseas; familiarise yourself with how the appliances work. {{ errors.first('shortlist-menu-forgotten-password-email') }}. The quiet is interrupted by the giggles of my excitable six-year-old daughter as a shoal of tiny "tickly fish" nibble gently at her feet. If you cancel your holiday Keep bottled water handy to stay hydrated and follow the above tips when in the sun. We will tell you the procedure for making your choice. We are to be regarded as having all benefit of any limitation of the extent of or the conditions under which compensation is paid under these or any conventions The Foreign, Commonwealth & Development Office have advice for staying safe and well abroad. This will be displayed at time of booking. You have not paid us any sum due for your holiday. In addition to your holiday price you may have to pay local city taxes, which will be payable by you locally in resort. Holiday companies must make their cancellation policies clearer to customers Credit: Getty - Contributor. Room Only - no meals are included in the price you have paid for your holiday. - Extinguish all naked flames and dont use matches or lighters. The person making the booking is classed as the "lead name" in any booking which includes more than one person. Jet2holidays service in resort:In most destinations (but only certain City Breaks destinations) our appointed local agents will be at the airport to meet you, show you to your transfer vehicle and will give you contact details should you need anything at all during your holiday. Where we are unable to accommodate such requests, we will offer you a full cancellation at no cost, or alternative accommodation. Dont place matches or lighters in your suitcase. What do I do? Please read these terms and conditions carefully. 17. In addition, some hotels may require a credit card imprint or local currency cash deposit upon arrival to cover any ancillary spend in the hotel. If you've purchased a policy from Jet2Insurance before 30 June 2022 and need to make a claim, please visit www . It is important for you to understand that, if you cancel your holiday after making a booking with us, you will lose the deposit.