"Given that our policies are so relaxed at this time, it is fairly easy to transfer a booking," a spokesperson for Crystal told Cruise Critic. For cruises which were slated to last five days or less, guests can ask for a 100% Future Cruise Credit and $300 onboard credit per stateroom on cruises booked by December 31, 2020 for. CC Help Jenn LauraS Between days 55 and 30, you forfeit the larger of your deposit or 50 percent of the fare. Book your next Carnival Cruise and combine your VIFP loyalty benefits, plus our exclusive offer! Trust me, as a person who loves cruising and recommends this as a go to vacation for families I don't want to take anyones space. Super Saver: The deposit is non-refundable at any time after the booking is made. We just spoke with him this morning to book our next one. Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise v, Health Protocols and Requirements for Sailings, Youth Programs (Under 2 & 2-11 years old). When Carnival cancels the cruise: Future Cruise Credit offered in lieu of refunds for cruises cancelled by Carnival will have an expiration date, typically 24 months from the cancellation, but always clearly spelled out in the communications provided by Carnival. Hope this helps and that your family member gets better quickly. Be aware that the cruise lines refund policies vary widely and change frequently. You may also streamline the registration by simply utilizing your current Gmail account. A deposit is required within 4 days of booking your cruise, also please find final payment requirements below. Contact us to start the process! 19952023, The Independent Traveler, Inc. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. Non-Refundable Deposit at time of booking:Early Saver and Super Saver Future Cruise Sales on Celebrity Solstice. To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. Instead of getting the amount refunded to your credit card, you may be issued a . ** excluding Alaska, Europe, Transatlantic and Panama Canal cruises *** including Alaska, Europe, Transatlantic and Panama Canal cruises of any length. In order to transfer the booking, please provide us with your booking pin number and we will be able to transfer it over for you. Yes, when a Future Cruise Credit is issued there is an expiration date. After the COVID-19 outbreak, Carnival canceled its cruises. However, since youve put $1000 down, I dont think it will matter. Catching up with Ritz-Carlton Yacht Collection - What's it Like On Board Evrima? Port. Possible restrictions: You can only transfer your booking once; Your booking will need to be outside of your current balance due date; The new booking must be of equal or greater value Cancellation charges are per-person, based on the cancellation date, as follows: more than 121 days before departure: $200 loss of deposit; 120-90 days before departure: $400 loss of deposit; 89-60 days before departure: 35% of cruise or cruise tour price; 59-30 days before departure: 50% of cruise or cruise tour price; Go to the details and in the box where it says my itinerary my activities is a link that says is there a penalty for canceling this booking. If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. 2 - 3 days. Am I reading this wrong or does it sound like all we would lose is $50 per person as long as we decide what to do before final payment due date? If you have purchased Carnival's Fly2Fun* air, please note the following as it pertains to the cancellation ofthe air portion of your booking: * Applicable to North America departures only. Started June 21, 2021, By All "Round UK" cruises are, at this time, only marketed to residents of the United Kingdom who are also fully vaccinated. I'd definitely call your PVP about that, because you're rightif you talk to multiple customer service reps, you often get multiple answers. Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). we still love you, Princess!). *Early Saver: The deposit is non-refundable. * Additional cancellation fees apply to air, land vacation and add-ons that are canceled. On 11/19/2021 at 9:32 PM, Elaine5715 said: 19952023, The Independent Traveler, Inc. How to Use Your Future Cruise Credit Log in using your Mariner ID or email address Search for your Holland America cruise After choosing your cruise, select Cruise Credit in the cost summary to choose the credit you would like to use. If Carnival must cancel your cruise: You are typically given a window of six months or more to rebook a cruise that sails within a 24-month window to receive any bonus onboard credit offered. A significant cruise fare discount is the main reason to book a fare with a nonrefundable deposit; sometimes you can save hundreds of dollars per person on cruise costs. Before Carnival's Guest Admin Department does the actual transfer, they will call the travel agency releasing the booking, speak to the owner or manager and verify that all the information in the letter is correct. My cruise is not until March 2020 and I have until January 2020 to make any changes. When Carnival cancels the cruise: Full refunds are available, as are options to accept future cruise credit with added onboard credit, based on the length of cruise. A 5% transaction fee will automatically be added to your SeaPass card, but that still leaves you plenty of credit to play, since the minimum bet on slots is a very reasonable $0.01. See Royal Caribbean's requirements for final payment and cruise planning timeline on the Royal Caribbean blog. CC Help Jenn At some lines, future cruise credits can only be used for a single future sailing, with any leftover balance forfeited. LauraS CC Help Jenn Port. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. When most people book a cruise, they typically choose not to pay for it in full, right then and there. You would be taking an exemption from another family should you "no show" her. When you cancel the cruise: For Early Saver cancellations made prior to the final payment date, a Future Cruise Credit, minus a $50 service fee will be issued, valid for cruises within 24 months of the date of cancellation. Bookings with refundable deposits are often eligible for price adjustment -- before the final payment date -- as well as changing to a different sail date or ship without penalty. Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. To play using your onboard credit, simply insert your SeaPass card into any slot machine, and select "onboard credit" as your preferred credit method. Here is my question..Recently my mom has become very ill, so If I need to change the cruise date to a much later cruise would I be able to do that without the insurance and would they transfer the $1000 I have already paid to a future cruise? Had booked a suite that sleeps 3, my PVP told me if one person cancelled than they might move me to a similar suite that only held 2. 2. There might be some stipulations, depending on the cruise line, so please check the cruise line's terms and conditions. Third: if we can do the above online, how do we do it to make sure the deposit is applied to the new cruise? For cruises 5 days or less, the final payment date is 75days prior to sailing andfor cruises 6 days or more, the final payment date is 90days prior to sailing. Reviews. If I have to change dates maybe I will recoup some of my loss too. For Carnival, the final payment date is anywhere from 70 to 95 days prior to the date the sailing begins. She said that Carnival cannot downgrade me class levels. Any cruise that has a stop in a Canadian port has been canceled through February 2022 Cancellation Policy Due to COVID-19 If your cruise was canceled, you'll receive a 125% future cruise credit of the deposit and 100% future cruise credit of any additional money paid that you can use on any sailing booked by September 30, 2022. When you cancel the cruise: Full refunds are issued for cancellations made 76 or more nights before sailing for short cruises up to 5 days and 91 or more nights before the sail date on longer sailings. Some of this information isn't all that easy to find! The one time I changed my cruise date, to a later date, but same ship & same itinerary, I wasn't charged anything. They would keep it as a credit for a future cruise. From 55 days prior to sailing to 30 days prior to sailing, the non-refundable component is 50% of the total fare or the standarddeposit amount, whichever is greater. ANd we had booked an early saver rate. It's too late to buy insurance for "cancel for any reason"you must do that within a VERY short time(like less than 10 days or so) of your original booking..just like you can't add "flood insurance" as the river is rising!!! Many people accrued future cruise credits from cancelled cruises during the pandemic, but the cruise line's policy was to keep the future cruise credits (FCC) non-transferable. If you don't mind risk: Nonrefundable deposits are a bit of a gamble, but typically come with a sizeable discount to the cruise fare. * Different deposit amounts required for Celebrity Xpedition. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. Carnival customer service can be reached at (800) 764-7419. They will keep the same booking number and make the changes and it will show the full $1000 deposit paid with an administrative fee added of $200 ($50/pp). Whichever you choose, youll enjoy the same peace of mind because we take care of everything. Page will reload to reflect new bookings. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. Terms of Service 100% of fare (no refund except taxes, fees), * Additional cancellation fees apply to air, land vacation and add-ons that are canceled. I do not believe upgrades will transfer with it so you may be on a lower deck than you were before if you booked during a good upgrade sale. Change fees can be incurred if you decide to change ship or sail date with a nonrefundable deposit option. If I need insurance to not lose my money , is it too late to take the insurance?? If you are comfortable taking the risk, these rewards can pay off once onboard. By proceeding, you agree to Cruise Critics. If I had someone else to take the spot of the friend who cancelled, I am sure there would have been no cost since I had not booked early saver. I just spoke to PJ at the customer service number. Suites do not have the occupancy restrictions like the standard cabins do. You can check the status of your cruise on the canceled cruises page.. See Carnival's Cancellation Policy. *Or deposit amount, whichever is greater See Celebrity Cruises' cancellation & refund policy. And Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 29-50 day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; Africa Explorer and Far East Explorer. Unlike regular service disruptions such as hurricanes, the ongoing global health pandemic has made it largely impossible to resume previously-scheduled itineraries -- at least for now. As of September 7th, 2022, the automatic service gratuity of $16.00 USD per person, per day for guests in non-suites staterooms, or $18.50 USD per person, per day for guests in Suites, will be applied to each guest's SeaPass account on a daily basis.. How Reassuring are New Cruise Cancellation Policies Really? Are you sure about this? She heard that and said she needed to call her supervisor, I was on hold quite a while but I got to keep my booking at the same price per person I originally had. So unlike the "booked 2 in a room that sleeps 3 and they moved us" posts above, you can keep the same cabin if you want or move to a Double Occupancy Ocean Suite if there's an available one in a more desirable location for you. 76 days prior to sailing. Yes I read it that way too. Port (Non Holiday Sailings). JD Lasica When you cancel the cruise: Deposits under Carnival's Early Saver program are non-refundable. And inside 14 days (excluding no-shows and mid-cruise cancellations), only the taxes, fees, port charges, and pre-paid packages are refunded. Should I get one? When I booked the special was half off deposits which made them $125 a person with a $50 on board credit for each room. Changes made after the final payment due date are subject to standard cancellation penalties. ES and Reduced Deposits can save you money. For more than 2 guests, or for guests staying in The Haven Suites, Suites, Garden Villas and guests on holiday sailings, see Norwegian's, Other sailings include All Holiday; Australia; New Zealand; South Pacific; Asia; Prinsendam Europe; South America and Antarctica sailings. This booking number and last name combination could not be found. :). You can count on a cruise to relieve stress, but getting to the ship shouldnt cause you any more of it. Guests must sail within 24 months from the date of the cancellation. No, Future Cruise Credits are non-transferable. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Your Favorite Cruise Ship is For Sale? Given the potential for cancellation fees and or penalties associated with transferring an existing booking over to one of the new itineraries being released, however, travelers may be better off keeping their existing cruise reservation as-is and simply booking one of these new sailings from scratch. Does anyone know how much of a hold Carnival puts on your credit card for an 8 day cruise?? . Still debating if I just no a no show with her or call my PVP on this one. Note: For full 100% penalties, the refund willonlyinclude: Taxes, Fees and Port Expenses and Optional Prepaid Gratuities*. If you have only paid a deposit, the FCC would be for that amount, not the full fare of the cruise. What are the pros and cons of a refundable cruise deposit? How Reassuring are New Cruise Cancellation Policies Really? Future Cruise Credits are an option for guests who either choose to cancel their cruise up to 48 hours before the sail date via the Cruise with Confidence program, or . I also don't want to take a spot for someone else who is trying to get exemption, we just don't know if we take her and just enjoy the ship. COVID-19 specific refunds: Carnival has not finalized its policies relating to COVID-19, but the current ticket contract provides for possibility of denial of boarding for any guest who is not fit to travel and under those circumstances, no refund is given. If you booked a rate that doesn't have a non-refundable deposit, then I'd think you'd get that back. External site which may or may not meet accessibility guidelines, Facebook. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. By Yes. By It may take a day or 2 or 3 for the FCC to show up. That means if you're booked on a cruise for next year, or the year after, but you aren't yet vaccinated, you can technically still set sail then -- but not on one of these new cruises. Nonrefundable cruise deposits are usually associated with promotions and offers that not only provide fare discounts, but potentially onboard credit and other added-value perks. Opens in a new window. I was told it rolled into the whole cruise fare and I will just owe that much less when I need to make final payment. YOUR AGREEMENT WITH US. For example, if you have paid in full for the cruise at the time it is cancelled, your FCC will be issued in the amount you paid. 19952023, The Independent Traveler, Inc. Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Hurricane Harvey: A Look Back at the Storm. You are entering into this contract with Carnival plc trading as Carnival Cruise Line (Carnival), ARBN 107 998 443. . "Inside of final payment, there are cancellation penalties to change to a new ship and sail date. If you would like to transfer your reservation to a travel agent, please complete this form. You can redeem any FCC by calling us! In the first half of 2021, cruise lines around the globe have been dramatically re-jigging their itineraries and schedules as the cruise industry looks towards a measured and safe restart of operations. You would then be required to pay the deposit on your new cruise, and they will apply the future cruise credit to the balance on that cruise (you have to tell them to do that). It's always best to comb through the fine print, especially when booking a promotional fare, or consult a cruise or travel professional for reassurance before booking. What is the main difference between the two, and which one should you opt for? If you can meet the entry requirements for places like Bermuda and St. Maarten, you're good to go. For these, see Holland America's Cancellation Policy. 10-14 Nights $150. Been there. She also recommended that I remove the vacation protection for my husband only. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form http://www.carnival.com/request-forms/reimbursement-form.aspx, Your new confirmation will show the amount paid. (e) This ticket is valid only for the person (s) named hereon as Guests and cannot be transferred or modified without Carnival's written consent. Since they're the one who told you the rate wouldn't change, you probably could've avoided the whole, "I need to talk to my supervisor" thing. However, they made me switch rooms because mine was for 4 people and we went down to 3. By LauraS As mentioned if you paid ES rates you will be charged $50pp. we put down our deposit,but did have to pay $50 pp to change it. For standard sailing, a $25 per person initial deposit due 60 days after the booking is made must be posted at the group level to secure the group request. **Christmas, New Year's and holiday sailings require a final payment 90 days in advance. PVP is mia:rolleyes:, have only spoken to the main phone # peeps, was transferred & got both a nay & a yea:confused: Really don't want to get into refund to CC i used initially (especially since i paid it off & don't want to fuss with delay in getting check issued in lieu of credit), Can't remember if we booked using military or past guest if that matters in the equation, did get the upgrade that was being offered in the last sale of a lifetime;), if i do have to cancel & rebook later, any predictions on the aforementioned next big sale:D. I know you can transfer a deposit. I am less than happy with my PVP, he started out great and now aside from dropping everything to make a booking he is under the radar. What are the pros and cons of a nonrefundable cruise deposit? PACKAGES, CRUISES, THEME PARKS AND SPECIALTY PRICES - All prices are valid for travel as specified, are valid for new bookings only and are available to Costco members residing in the United States. Here's Why You Shouldn't Panic, Royal Caribbean International Cruise Line Refund Policies, P&O Cruises Reveals Nicole Sherzinger as Godmother of New Ship Arvia, Carnival Miracle Set to Become Fourth Carnival Ship to Sail From Galveston, Life at Sea Cruises Opens Sales for World's First Three-Year Cruise, Oceania Reveals Giada de Laurentiis as Godmother of New Ship Vista. indicates external site which may or may not meet accessibility guidelines, indicates page is not optimized for a mobile device. Started June 21, 2021, By I need to cancel my booking, is there a penalty? Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. You will be able to leave a comment after signing in, By Im planning to call Carnival today to find out what will happen if I drop my husband from my reservation for the Ocean Suite room. I can't get a straight answer from Carnival as to whether i can transfer my existing DP on the Glory in Dec. to same date on Victory out of San Juan? neither military or past guest shouldn't have any cancellation/change fees if before final payment -right? The hardest part of using your CruiseNext deposit is choosing where you want to go on your cruise. Cancellations that occur after the final payment due date are subject to standard cancellation penalties. * Applies to guests in Non-Suites/Non-Concierge Staterooms on 1 to 5 Night Cruises where embark or debark is a U.S. port (Non Holiday Sailings). if i PVP doesn't call back by tomorrow (or next day:rolleyes:), guess i'll just have to call & ask to speak to supervisor? If if its going to cost more, then I might just pay the $50 name change and invite my mom to come with us. Here is my issue: my family has a cruise booked for 4/7/18 out of Miami. This isn't the case with every line: Celebrity, Norwegian and Royal Caribbean are marketing their new itineraries to vaccinated international travellers who meet the entry requirements for their new chosen homeports. Your rating has been submitted, please tell us how we can make this answer more useful. Whether youre coming from across town or flying in from another city, get worry-free transportation with Carnival. Our TA did it for us,but Carnival got their extea money right off the bat. Royal Caribbean states a $100 per person change fee would be required for all reservation transfer requests outside of final payment. For guests in Suites or embarking on cruises with non-U.S. ports, see Disney's refund policy. No. If you get a chance you can email me and I'll give you some info on what a GREAT PVP can help you with. The family that was supposed to go with us cancelled and created a huge mess, but he took good care of us even though it wasn't his booking. Thanks in advance for any help!! Powered by Invision Community. And Super Saver fares have non-refundable deposits. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. {that way I dont ahve to leave my oldest at a friends house,b/c of school.NOW,he will be with his grandma at a time he would have been there anyway.}. Subject to any rights that you have under the Australian Consumer Law, the following fare types are subject to the following terms: Once your booking is within our cancellation period, the non-refundable amount will increase as the cruise departure approaches. One of the perks of early saver. See Carnival's Deposit & Final Payment Requirements. Much better than the entire deposit. I really don't want to bother carnival with this question if it can be answered easily since they are busy with many more pressing issues. You have reached the maximum number of items in your favorites list. That's been the case with me on more than one occasion. I told the service agent that the booking was already crazy expensive, and if it went higher I would have to either cancel or move to a cheaper cabin. Travel insurance will cover from 100% to 75% of trip-paid-exposure depending on the plan. The rate for the first 2 people didnt change. What upgrades and goodies transfer, I don't know. Carnival Cruise . Yes, this is correct. You pay the same either way it is just when you have to pay it. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Ethics I just went and clicked on the link and it says I would lose $250 on each booking to cancel so a total of $500. Even if you change dates, Carnival will cancel the booking and create a new one with the new date. That means North Americans or Europeans are not eligible to, say, transfer a Cunard booking for the fall to one of these new short summer sailings. I lost the 100$ but got it back by checking fares often. Many of these new sailings require passengers to be fully vaccinated against COVID-19. And while that information is available online as cancellations happen, each guest should also receive direct communication regarding those options at the time of the cancellation. I ran into it when I tried to pin him down on the booking price & getting a price drop - I got the story about how there's no way to know since there are no more cabins in this class left unbooked that sleep 3. Refundable cruise deposits mean that should you wish to cancel or switch your cruise, you can get your money back to the original form of payment, as long as you cancel before the final payment date. After re reading the OP, our entire deposit got transfered,just fyi.We did change our room number,simply b/c I wanted to be on a diffrent side of the ship.But its literally across the hall. Started August 27, 2021, By Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. CC Help Jenn From the final payment date to 56 days prior to sailing, the non-refundable component is the standard deposit amount. Guests who cancel prior to the final payment date will receive a future cruise credit in the amount of the deposit received less a $50 USD service fee per person. A certain part of that is refundable by carnival in the form of a future credit (ES rate terms). It was no big deal to change it either. champagne, and bottles of wine) Please contact us, toll free, at 1-866-214-7447 or email us . I did not buy the insurance. There are generally two types of cruise deposits: refundable and nonrefundable. If you must cancel your cruise: Cancellation fees are charged according to the number of days before sailing at the time of cancellation.